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Event Volunteer Role
Queuer
As a Queuer, you’ll help keep the event running smoothly by notifying teams about upcoming scheduled matches/judging, ensuring everyone is in the right place at the right time. This fast-paced, team-facing role is a great way to stay active, support participants, and be part of the energy that keeps the day on track—no experience required!
Volunteer as a Queuer
The Queuer plays a vital role in maintaining the flow and timing of an event by notifying teams about upcoming scheduled matches/judging. Queuers help keep teams organized, on time, and in the right place, ensuring matches and sessions run smoothly and on schedule. This fast-paced, people-focused position requires strong situational awareness, effective communication, and a friendly, team-oriented attitude. No prior experience or training is required, and all guidance will be provided on-site.
Minimum Age: varies by program (see below)
Experience: Either FIRST or related experience preferred
Training: No pre-event training required
Role Details / Responsibilities:
- Notify teams about upcoming scheduled matches and/or judging
- Help direct teams and people to the right places to avoid congestion
- Volunteers should focus on the role they are filling at that event. This includes:
- Helping avoid the appearance of bias by not cheering for one specific team when wearing official event apparel (volunteer shirt or FIRST/Partner staff clothing). Instead, we encourage volunteers to cheer for all teams equally.
- Refrain from accessing sensitive event areas unless they are necessary to fulfill your volunteer role for this event. This can include playing field access, scoring table and judging rooms.
- Wearing volunteer specific apparel (e.g. FTA shirt, Robot Inspector hat, etc) only when filling that specific role
- Sign and comply with Conflict of Interest and Disclosure Statement if applicable
- Must read and comply with the Volunteer Handbook
Volunteer as a Queuer in four distinct FIRST programs
Learn more about volunteering as a Queuer in each program.
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FIRST LEGO League Explore
Program Role DetailsQueuer with FIRST LEGO League Explore
- The Queuer manages team traffic to and from the reviewing areas and may also help transport team models if needed.
- May need to restrict access to reviewing rooms from unauthorized individuals.
- Helps keep teams in order and ready to be seen by reviewers.
- This person should be very aware of the schedule and needs to be able to keep track of more than one thing at a time.
Minimum Age: 15 years old (13 years old with parent)
Reports to: Volunteer Coordinator
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FIRST LEGO League Challenge
Program Role DetailsQueuer with FIRST LEGO League Challenge
- The Judging Queuer and Robot Game Queuer manages team traffic to and from the judging or robot competition areas. Queuers play a critical role in ensuring smooth flow of traffic and maintenance of overall event pace.
- May need to restrict access to judging rooms or competition area from unauthorized individuals.
- Helps keep teams in order and ready to be seen by judges or ready to compete.
- Robot Game Queuers communicates with Pit Runners and makes sure that the runners in the Pit are rounding up teams that are not in the queue
- Queuers should be very aware of the schedule and need to be able to keep track of more than one thing at a time.
Minimum Age: 15 years old (13 years old with parent)
Reports to: Lead Judge or Robot Game Queuer
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FIRST Tech Challenge
Program Role DetailsQueuer with FIRST Tech Challenge
- Basic knowledge of the match process is helpful
- May be asked to notify teams about upcoming scheduled matches
- it is the team’s responsibility to make it to their match; Queuers are there to gently remind teams that a match is upcoming.
- Manage team traffic to and from the playing field and restrict access to the field
- Implement FIRST safety standards and help manage safety for the event
- Stage and position teams for matches and help direct teams to the correct driver stations
- Restrict access to field for unauthorized individuals
- Work under the direction of the Lead Queuer
Minimum Age: 13 years old (15 years old preferred)
Reports to: Lead Queuer
Role Training:
- The Lead Queuer will conduct training on site and provide guidance during the competition
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FIRST Robotics Competition
program role detailsQueuer with FIRST Robotics Competition
- Basic knowledge of the match process is helpful
- May be asked to notify teams about upcoming scheduled matches
- it is the team’s responsibility to make it to their match; Queuers are there to gently remind teams that a match is upcoming.
- Manage team traffic to and from the playing field and restrict access to the field
- Implement FIRST safety standards and help manage safety for the event
- Stage and position teams for matches and help direct teams to the correct driver stations
- Restrict access to field for unauthorized individuals
- Work under the direction of the Lead Queuer
- Minimum 2 full day commitment (Districts)
- Minimum 3 full day commitment (Regionals)
Minimum Age: 13 years old (15 years old preferred)
Role Training:
- The Lead Queuer will conduct training on site and provide guidance during the competition
Reports to: Lead Queuer
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FIRST Championship
Championship Role DetailsQueuer at FIRST Championship
This role is available in the following programs at Championship with the additional requirements below:
FIRST LEGO League Explore:
- Reviewing Queuer:
- Helps keep teams in order and ready to be seen by reviewers
- This person should be very aware of the schedule and needs to be able to keep track of more than one thing at a time
- FIRST experience preferred, but not required
- Reports to: Head Reviewer
- Minimum Age: 15 years old
FIRST LEGO League Challenge:
- Challenge Judging Queuer:
- Queuers at the Championship events must follow the role description for a traditional Queuer.
- Reports to: Lead Judge Queuer
- Minimum Age: 15 years old
- Number of Volunteers in Role: 6
- Time Commitment:
- Thursday and/or Friday, 7:45 AM – 4 PM, each day.
- Not required to volunteer in this role for the full day and may be assigned in shifts
- Challenge Robot Game Queuer:
- Queuers at the Championship events must follow the role description for a traditional Queuer.
- Reports to: Lead Robot Game Queuer
- Minimum Age: 15 years old
- Number of Volunteers in Role: 8
- Time Commitment:
- Thursday and/or Friday, 7:45 AM – 4 PM, each day.
- Not required to volunteer in this role for the full day and may be assigned in shifts
FIRST Tech Challenge:
- This role is available at Championship with the requirements mentioned above.
- Championship Minimum Age: 15 years old
- Championship Volunteer Time Commitment:
- Volunteers are needed Wednesday Afternoon – Midday Saturday
- Reports to: Lead Queuer
FIRST Robotics Competition:
- This role is available at Championship with the requirements mentioned above.
- Minimum Age: 15 years old
- Championship Volunteer Time Commitment:
- Volunteers are needed Wednesday Afternoon – Midday Saturday.
- Reports to: Lead Queuer
- Reviewing Queuer:
Program Role Details
Queuer with FIRST LEGO League Explore
- The Queuer manages team traffic to and from the reviewing areas and may also help transport team models if needed.
- May need to restrict access to reviewing rooms from unauthorized individuals.
- Helps keep teams in order and ready to be seen by reviewers.
- This person should be very aware of the schedule and needs to be able to keep track of more than one thing at a time.
Minimum Age: 15 years old (13 years old with parent)
Reports to: Volunteer Coordinator
Program Role Details
Queuer with FIRST LEGO League Challenge
- The Judging Queuer and Robot Game Queuer manages team traffic to and from the judging or robot competition areas. Queuers play a critical role in ensuring smooth flow of traffic and maintenance of overall event pace.
- May need to restrict access to judging rooms or competition area from unauthorized individuals.
- Helps keep teams in order and ready to be seen by judges or ready to compete.
- Robot Game Queuers communicates with Pit Runners and makes sure that the runners in the Pit are rounding up teams that are not in the queue
- Queuers should be very aware of the schedule and need to be able to keep track of more than one thing at a time.
Minimum Age: 15 years old (13 years old with parent)
Reports to: Lead Judge or Robot Game Queuer
Program Role Details
Queuer with FIRST Tech Challenge
- Basic knowledge of the match process is helpful
- May be asked to notify teams about upcoming scheduled matches
- it is the team’s responsibility to make it to their match; Queuers are there to gently remind teams that a match is upcoming.
- Manage team traffic to and from the playing field and restrict access to the field
- Implement FIRST safety standards and help manage safety for the event
- Stage and position teams for matches and help direct teams to the correct driver stations
- Restrict access to field for unauthorized individuals
- Work under the direction of the Lead Queuer
Minimum Age: 13 years old (15 years old preferred)
Reports to: Lead Queuer
Role Training:
- The Lead Queuer will conduct training on site and provide guidance during the competition
program role details
Queuer with FIRST Robotics Competition
- Basic knowledge of the match process is helpful
- May be asked to notify teams about upcoming scheduled matches
- it is the team’s responsibility to make it to their match; Queuers are there to gently remind teams that a match is upcoming.
- Manage team traffic to and from the playing field and restrict access to the field
- Implement FIRST safety standards and help manage safety for the event
- Stage and position teams for matches and help direct teams to the correct driver stations
- Restrict access to field for unauthorized individuals
- Work under the direction of the Lead Queuer
- Minimum 2 full day commitment (Districts)
- Minimum 3 full day commitment (Regionals)
Minimum Age: 13 years old (15 years old preferred)
Role Training:
- The Lead Queuer will conduct training on site and provide guidance during the competition
Reports to: Lead Queuer
Championship Role Details
Queuer at FIRST Championship
This role is available in the following programs at Championship with the additional requirements below:
FIRST LEGO League Explore:
- Reviewing Queuer:
- Helps keep teams in order and ready to be seen by reviewers
- This person should be very aware of the schedule and needs to be able to keep track of more than one thing at a time
- FIRST experience preferred, but not required
- Reports to: Head Reviewer
- Minimum Age: 15 years old
FIRST LEGO League Challenge:
- Challenge Judging Queuer:
- Queuers at the Championship events must follow the role description for a traditional Queuer.
- Reports to: Lead Judge Queuer
- Minimum Age: 15 years old
- Number of Volunteers in Role: 6
- Time Commitment:
- Thursday and/or Friday, 7:45 AM – 4 PM, each day.
- Not required to volunteer in this role for the full day and may be assigned in shifts
- Challenge Robot Game Queuer:
- Queuers at the Championship events must follow the role description for a traditional Queuer.
- Reports to: Lead Robot Game Queuer
- Minimum Age: 15 years old
- Number of Volunteers in Role: 8
- Time Commitment:
- Thursday and/or Friday, 7:45 AM – 4 PM, each day.
- Not required to volunteer in this role for the full day and may be assigned in shifts
FIRST Tech Challenge:
- This role is available at Championship with the requirements mentioned above.
- Championship Minimum Age: 15 years old
- Championship Volunteer Time Commitment:
- Volunteers are needed Wednesday Afternoon – Midday Saturday
- Reports to: Lead Queuer
FIRST Robotics Competition:
- This role is available at Championship with the requirements mentioned above.
- Minimum Age: 15 years old
- Championship Volunteer Time Commitment:
- Volunteers are needed Wednesday Afternoon – Midday Saturday.
- Reports to: Lead Queuer
Event Volunteer Roles