All FIRST^® Teams

Below is the FIRST Checkout Process for the current season.
All teams will need to check themselves out fully on the FIRST Registration Dashboard.

• All Purchase Orders and Credit Card Payments must be made through your Registration Dashboard.
• If money is sent to FIRST for a team, FIRST will apply funds as a credit on your Registration Dashboard.
  • This includes partial payments
• The FIRST Dashboard will automatically apply funding to purchases using the following process:
  • Grants restricted to registration & products must be utilized before any other payment method can be applied.
  • After restricted grants, funding will be applied in the order it was received. For example, an unrestricted grant added to a team’s account at 10:00 a.m. will be utilized before a credit added to a team’s account at 11:00 a.m.
• All orders, upon checkout, will be considered complete. ALL payment methods are FINAL. This means:
  • Payment Checkout Method from any completed order cannot be used for a future order
  • Any grants that may come in after the completed order will need to be used for a future order
• If you are expecting a grant, please DO NOT CHECK OUT until that grant has been awarded. FIRST will not be able to make changes to orders after checkout.

FIRST will accept donations intended to support a specific FIRST team’s registration fees or other costs associated with participating in FIRST programs only, subject to the following requirements:

• The minimum donation on behalf of a specific FIRST Team is $99 per gift
• Matching gifts will be applied to specific FIRST teams only if FIRST has an agreement and process in place with the source of the matching funds to do so
• Gifts and remainders of gifts accepted on behalf of a specific FIRST Team that are not utilized by the specific FIRST team at the end of each FIRST fiscal year will become unrestricted gifts to FIRST
• Please visit our Gift Acceptance Policy & Procedure page for more information.

Please note that donations made through the donate button on the FIRST website will benefit the FIRST Annual Fund and help advance our mission as a not-for-profit organization; the donations are unrestricted and cannot be used for any individual participant or team.

For questions, please contact customerservice@firstinspires.org

Payment Methods

• All Purchase Orders must be paid net 30 days from acceptance by FIRST. 
• Purchase orders will be billed in the amount due after any grants or other funding is applied.

• Unique Purchase Order #
• FIRST name & address 
• School name, address, and contact information. 

• Instructions for invoicing 
• Billing address
• Billing contact information (name & email)

• Products/services being ordered (including quantities, unit prices, any applicable tax, and total amounts)
• Program & Team/Account number(s)

• Digital/physical signature if required.

FIRST^® Robotics Competition Team Registration

Changing Event Registration

FIRST^® Robotics Competition Teams may request to change any Event registration to a comparable Event by submitting a request to FIRST (by email to customerservice@firstinspires.org). Event registration changes are subject to availability and approval by FIRST.

Fee Refunds

Registration Fees paid to FIRST to register for the 2025 FIRST^® Robotics Competition Season ("Initial Registration Fee") and Additional Event Fee(s) paid to FIRST for 2025 FIRST Robotics Competition Season Additional Regional Events, Additional In-District Plays, Additional Inter-District Plays, and/or District Championship (“Additional Event”), are non-refundable except as expressly set forth below. 

• Initial Registration Fee
  • The person or entity that paid the Initial Registration Fee shall be entitled to a 100% refund of the amount paid if (i) the refund request is submitted to FIRST (by email to customerservice@firstinspires.org) before the Team receives the Kickoff Kit, and (ii) if the Kickoff Kit was shipped to the Team, the Team follows return instructions from FIRST to return the Kickoff Kit, unopened, to FIRST. 
  • Initial Registration Fees will not be refunded under any other circumstances, even if the FIRST Robotics Competition season is cancelled, in whole or in part. 
• Additional Event Fee(s) 
  • The person or entity that paid the Additional Event Fee shall be entitled to a 100% refund of the amount paid if (i) the refund request is submitted to FIRST (by email to customerservice@firstinspires.org) before the Team receives the Kickoff Kit, and (ii) if the Kickoff Kit was shipped to the Team, the Team follows return instructions from FIRST to return the Kickoff Kit, unopened, to FIRST.
  • If a Team is unable to attend an Additional Event because of circumstances beyond its control, the Team must notify FIRST as soon as possible by submitting a request to FIRST by email to customerservice@firstinspires.org, and If FIRST can register a replacement Team for the Event, FIRST will refund 100% of the amount paid to the person or entity that paid the Additional Event Fee for the Event

• The Team has not received the Kickoff Kit; or, 
• The Team returns the Kickoff Kit, unopened, following the return instructions from FIRST.

• If a Team is unable to attend an Additional Event because of circumstances beyond its control and FIRST can register a replacement Team for the Event

FIRST^® LEGO^® League and FIRST^® Class Pack Registration and Products

Events
FIRST Program Delivery Partners (PDPs) run local and regional events, which may include physical, remote, or a combination of physical and remote elements. For a team to participate in an event, the team must register with FIRST as well as with their local FIRST Program Delivery Partner. PDPs may charge an additional fee to participate in these events, and those fees and payment terms are set by the FIRST Program Delivery Partner.

Refunds
Program registration and product purchase(s) are non-refundable.

FIRST^® Tech Challenge Team Registration

Events
FIRST Program Delivery Partners (PDPs) run local and regional events, which may include physical, remote, or a combination of physical and remote elements. For a team to participate in an event, the team must register with FIRST as well as with their local FIRST Program Delivery Partner. PDPs may charge an additional fee to participate in these events, and those fees and payment terms are set by the FIRST Program Delivery Partner.

Payment Terms
For Payment Terms related to FIRST^® Tech Challenge, please click here to be taken to the PITSCO website.

• If a Team is unable to attend FIRST^® Championship because of circumstances beyond its control, the Team must notify FIRST as soon as possible. If FIRST can register a replacement Team for the Event