Volunteer Coordinator Sep. 7 2017| 0 KB

Content Type: FIRST Robotics Competition
Tags: Training, Volunteer

The Volunteer Coordinator for FIRST Robotics Competition is a Key Volunteer position. Volunteer Coordinators are responsible for recruiting, assigning, and managing volunteers at their assigned FIRST event. As a leadership volunteer position, there is a significant level of responsibility.

The Volunteer Coordinator is nominated by the Planning Committee. Once nominated, the individual must be approved through FIRST. Once approved the candidate will be contacted and assigned by FIRST Headquarters.


  • Serve as a role model for other volunteers by adhering to FIRST standards and following FIRST direction 
  • Participate in all required Volunteer Coordinator training provided by FIRST Headquarters, including conference calls and webinars
  • Attend Planning Committee Meetings as applicable
  • Read and review all written material, including Volunteer Coordinator Manual and files posted online
  • Recruit volunteers to assist in preparation for and execution of the event by the deadline set by FIRST
  • Track and assist all volunteers with completing their information, and applying to the event, in the FIRST Volunteer Registration system
  • Assign all volunteers in the FIRST Volunteer Management System (VMS) by the deadline set by FIRST
  • Track and ensure all volunteers have passed screening prior to assignment in VMS. Work with FIRST Youth Protection Program on any screening issues or questions
  • Ensure all Key Volunteers have completed their training and certification as applicable prior to the deadline set by FIRST
  • Communicate with all volunteers pre-event, during the event and after (as applicable)
  • Create and distribute Volunteer Orientation material (PowerPoint, webinar, email blast) including Volunteer Code of Conduct to all volunteers prior to the event
  • Order volunteer apparel and material through FIRST volunteer ordering site by the deadline set by FIRST
  • Communicate with FIRST Headquarters promptly about any volunteer staffing concerns or issues
  • Supervise volunteer performance and report any issues or concerns to FIRST or the Planning Committee (as appropriate)
  • Resolve unexpected issues with professionalism, graciousness and tact
  • Maintain confidentiality of volunteer personal information in compliance with the FIRST Privacy Policy and User Agreement
  • Exhibit and ensure that Gracious Professionalism™  and Coopertition® is understood and demonstrated by all event volunteers
  • Obtain a radio from event management office to keep aware of event information and issues, return it to office at end of day 
  • Required to attend daily morning meeting conducted by Event Manager/Coordinator


  • Must be willing to travel to attend the FIRST Robotics Competition event to which they are assigned. Travel expenses are not paid by FIRST.

Experience and Skills Needed

  • Prior experience as a FIRST volunteer is preferred, but not necessary
  • Must be at least 23 years of age at time of service (Exceptions may be granted by FIRST Headquarters)
  • Understand and be able to publicly present the FIRST mission
  • Strong interpersonal and communication skills (written and oral)
  • An understanding of office and internet technology, and the ability to utilize them
  • Ability to manage and supervise others
  • Ability to collaborate with others; work as a member of a team
  • Attention to detail
  • Physically active role, not sedentary

Volunteer Time Commitment

Pre-event Commitment

  • September – December: Approx. 10 hours per week
  • January – February: Approx. 15 hours per week
  • March – April: Approx. 20 hours per week
  • Pre-event training calls

During Event Commitment

  • Setup Day (half day commitment)
  • Minimum 2 full day commitment (Districts)
  • Minimum 3 full day commitment (Regionals)

Note: Event schedules vary. Please check the event schedule and talk to your Regional Director for detailed information on when you are expected to arrive.


Training occurs throughout the year from FIRST Headquarters. Training will be provided via regularly scheduled conference calls, email blasts, webinars, and written material.

Reporting Relationships and Supervision

Volunteer Coordinators will report directly to FIRST Headquarters and their Regional Director or Planning Committee. Support will be provided by FIRST Headquarters, the Regional Director and the Planning Committee.


* Must read and comply with the FIRST Code of Conduct