Payment Terms

By registering for any FIRST® Program, you agree to the following payment terms:

FIRST® Robotics Competition Team Registration

Changing Event Registration

FIRST® Robotics Competition Teams may request to change any Event registration to a comparable Event by submitting an Event Status Change Request form to FIRST® (by email to customerservice@firstinspires.org). Event registration changes are subject to availability and approval by FIRST.

 

These Payment terms apply to all FIRST Robotics Competition Teams except for Teams registering in the FIRST Israel (ISR) District, the FIRST Ontario (ONT) District, and the Pacific Northwest (PNW) District. 

  • Teams registering in the FIRST Israel (ISR) District, should see the FIRST Israel website for payment terms, fees, and payment due dates.
  • Teams registering in the FIRST Ontario (ONT) District, should see the FIRST Robotics Canada website for payment terms, fees, and payment due dates.
  • Teams registering in the Pacific Northwest (PNW) District, should see the Washington FIRST Robotics website for payment terms, fees, and payment due dates.

 

Fee Refunds and Vouchers

Registration Fees paid to FIRST to register for the 2022 FIRST® Robotics Competition Season ("Initial Registration Fee") and Additional Event Fee(s) paid to FIRST for 2022 FIRST Robotics Competition Season Additional Regional Events, Additional In-District Plays, Additional Inter-District Plays, and/or District Championship (“Additional Event”), are non-refundable except as expressly set forth below. 

  • Initial Registration Fee
    • The person or entity that paid the Initial Registration Fee shall be entitled to a 100% refund of the amount paid if (i) the refund request is submitted to FIRST (by email to customerservice@firstinspires.org) before the Team receives the Kickoff Kit, and (ii) if the Kickoff Kit was shipped to the Team, the Team follows return instructions from FIRST to return the Kickoff Kit, unopened, to FIRST. 
    • Initial Registration Fees will not be refunded under any other circumstances, even if the FIRST Robotics Competition season is cancelled, in whole or in part. 
    • If a Team is not able to attend any Event (i.e. no plays at all) because of circumstances beyond its control, the Team must notify FIRST as soon as possible by submitting to FIRST an Event Status Change Request Form (by email to customerservice@firstinspires.org), and FIRST will issue to the Team a voucher for $1000 off the Initial Registration Fee for the 2023 Season.  
  • Additional Event Fee(s) 
    • The person or entity that paid the Additional Event Fee shall be entitled to a 100% refund of the amount paid if (i) the refund request is submitted to FIRST (by email to customerservice@firstinspires.org) before the Team receives the Kickoff Kit, and (ii) if the Kickoff Kit was shipped to the Team, the Team follows return instructions from FIRST to return the Kickoff Kit, unopened, to FIRST.
    • If FIRST cancels an Additional Event or re-schedules an Additional Event to begin on a different day and the Team does not attend the Event, the person or entity that paid the Additional Event Fee shall be entitled to a 100% refund of the amount paid upon written request to FIRST (by email to customerservice@firstinspires.org). 
    • If a Team is unable to attend an Additional Event because of circumstances beyond its control, the Team must notify FIRST as soon as possible by submitting to FIRST an Event Status Change Request form, by email to customerservice@firstinspires.org and; 
      • If FIRST is able to register a replacement Team for the Event, FIRST will refund 100% of the amount paid to the person or entity that paid the Additional Event Fee for the Event; else 
      • If FIRST is not able to register a replacement Team for the Event, FIRST will issue to the Team a voucher for 75% of the amount paid, applicable to an Additional Event in the 2023 Season. 

2022 FIRST Robotics Competition Season Payment Terms FAQ


Payment Types:

  1. Check:(USD funds only drawn on a U.S. bank).  Please make sure that all checks remitted state your Program and Team or Account Number to enable swift & proper crediting.

Make payable to: FIRST
Addressed to: FIRST
Attn: Finance
200 Bedford Street
Manchester, NH 03101

  1. Credit CardFIRST accepts Visa, MasterCard, American Express and Discover.  Credit Card Payments can be processed through the payment screen on your Registration Dashboard
  2. Purchase Order (PO):  You may upload your purchase order through the payment screen in the registration system or you may email/fax your approved PO to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.

All POs will be invoiced with Net 30-day terms.

  1. Commitment Letter from entity other than Schools or School Districts:  FIRST Finance will accept a commitment letter from a business entity. The commitment letter must be on their letterhead and signed by the individual who is taking the responsibility for guaranteeing that payment is made to FIRST.  All Commitment Letters must provide FIRST with an address and phone number of a contact to verify funding(s).  FIRST Finance will work directly with business entity if needed.

You may email/fax your signed Commitment Letter to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.  All Commitment Letters entities will be invoiced with Net 30-day terms.

FIRST cannot accept a commitment letter from a School or School District. Schools and School Districts should issue legally binding Purchase Orders as provided above.
 

FIRST® Tech Challenge Team Registration

For Payment Terms related to FIRST Tech Challenge, please click here, FIRST Tech Challenge Registration Payment Terms, to be taken to the PITSCO website.  

FIRST® LEGO® League Team Registration and Products

Payments must be submitted to FIRST Finance referencing the Team Number(s) or Account Number(s), and Program(s). Once registered the system will give you the option to print out an invoice for the amount due.  

 

Payment Types:

  1. Check:(USD funds only drawn on a U.S. bank).  Please make sure that all checks remitted state your Program and Team or Account Number to enable swift & proper crediting.

Make payable to: FIRST
Addressed to: FIRST
Attn: Finance
200 Bedford Street
Manchester, NH 03101

  1. Credit Card: FIRST accepts Visa, MasterCard, American Express and Discover.  Credit Card Payments can be processed through the payment screen on your Registration Dashboard
  2. Purchase Order (PO):  You may upload your purchase order through the payment screen in the registration system or you may email/fax your approved PO to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.

All POs will be invoiced with Net 30-day terms.

  1. Commitment Letter from entity other than Schools or School DistrictsFIRST Finance will accept a commitment letter from a business entity. The commitment letter must be on their letterhead and signed by the individual who is taking the responsibility for guaranteeing that payment is made to FIRST.  All Commitment Letters must provide FIRST with an address and phone number of a contact to verify funding(s).  FIRST Finance will work directly with business entity if needed.

You may email/fax your signed Commitment Letter to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.  All Commitment Letters entities will be invoiced with Net 30-day terms.

FIRST cannot accept a commitment letter from a School or School District. Schools and School Districts should issue legally binding Purchase Orders as provided above.

FIRST LEGO League Refund Policy: Program registration and product purchase(s) are non-refundable. There are no exceptions to this process regardless of reason.
 

FIRST Class Pack Registration and Products

Payments must be submitted to FIRST Finance referencing the Team Number(s) or Account Number(s), and Program(s). Once registered the system will give you the option to print out an invoice for the amount due.  

 

Payment Types:

  1. Check:(USD funds only drawn on a U.S. bank).  Please make sure that all checks remitted state your Program and Team or Account Number to enable swift & proper crediting.

Make payable to: FIRST
Addressed to: FIRST
Attn: Finance
200 Bedford Street
Manchester, NH 03101

  1. Credit Card: FIRST accepts Visa, MasterCard, American Express and Discover.  Credit Card Payments can be processed through the payment screen on your Registration Dashboard
     
  2. Purchase Order (PO):  You may upload your purchase order through the payment screen in the registration system or you may email/fax your approved PO to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.

All POs will be invoiced with Net 30-day terms.

  1. Commitment Letter from entity other than Schools or School DistrictsFIRST Finance will accept a commitment letter from a business entity. The commitment letter must be on their letterhead and signed by the individual who is taking the responsibility for guaranteeing that payment is made to FIRST.  All Commitment Letters must provide FIRST with an address and phone number of a contact to verify funding(s).  FIRST Finance will work directly with business entity if needed.

You may email/fax your signed Commitment Letter to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.  All Commitment Letters entities will be invoiced with Net 30-day terms.

FIRST cannot accept a commitment letter from a School or School District. Schools and School Districts should issue legally binding Purchase Orders as provided above.

FIRST Class Pack Refund Policy: Program registration and product purchase(s) are non-refundable. There are no exceptions to this process regardless of reason.
 

FIRST Championship Registration

Payments must be submitted to FIRST Finance referencing the Team Number(s) or Account Number(s), and Program(s). Once registered the system will give you the option to print out an invoice for the amount due.  

 

Payment Types:

  1. Check:(USD funds only drawn on a U.S. bank).  Please make sure that all checks remitted state your Program and Team or Account Number to enable swift & proper crediting.

Make payable to: FIRST
Addressed to: FIRST
Attn: Finance
200 Bedford Street
Manchester, NH 03101

  1. Credit Card: FIRST accepts Visa, MasterCard, American Express and Discover.  Credit Card Payments can be processed through the payment screen on your Registration Dashboard
     
  2. Purchase Order (PO):  You may upload your purchase order through the payment screen in the registration system or you may email/fax your approved PO to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.

All POs will be invoiced with Net 30-day terms.

  1. Commitment Letter from entity other than Schools or School DistrictsFIRST Finance will accept a commitment letter from a business entity. The commitment letter must be on their letterhead and signed by the individual who is taking the responsibility for guaranteeing that payment is made to FIRST.  All Commitment Letters must provide FIRST with an address and phone number of a contact to verify funding(s).  FIRST Finance will work directly with business entity if needed.

You may email/fax your signed Commitment Letter to FIRST Finance at: ar@firstinspires.org or fax to 603-206-2079.  All Commitment Letters entities will be invoiced with Net 30-day terms.

FIRST cannot accept a commitment letter from a School or School District. Schools and School Districts should issue legally binding Purchase Orders as provided above.
 

Event Registration for FIRST LEGO League and FIRST Tech Challenge Teams

FIRST Program Delivery Partners (PDPs) run local and regional events, which may include physical, remote, or a combination of physical and remote elements. For a team to participate in an event, the team must register with FIRST as well as with their local FIRST Program Delivery Partner. PDPs may charge an additional fee to participate in these events, and those fees and payment terms are set by the FIRST Program Delivery Partner.

FIRST Championship Registration is available to qualifying FIRST LEGO League and FIRST Tech Challenge Teams for an additional fee. 

Refund Policy: Program registration and product purchase(s) are non-refundable. There are no exceptions to this process regardless of reason. 


Gifts and remainders of gifts accepted on behalf of a specific FIRST team that are not utilized by the specific FIRST team at the end of each FIRST fiscal year will become unrestricted gifts to FIRST.